Free verification
Confidential benefits review — usually within one business day.
We are available around the clock to assist you, every day of the year.
Starting your journey to recovery is as simple as reaching out. Text, call, or email us today to begin a confidential conversation about your needs. Our compassionate team is ready to guide you through our straightforward admissions process.

Benefits verification · Kaiser
Kaiser Permanente plans often require coordination for non-Kaiser facilities — we verify options and out-of-network benefits when available.
Benefits verification
Sullivan Recovery · Mission Viejo
Confidential benefits review — usually within one business day.
We coordinate clinical documentation when your plan requires it.
Deductibles, copays, and out-of-pocket explained before admission.
Detox and residential on one Mission Viejo campus when clinically appropriate.
Coverage overview
Kaiser Permanente is an integrated health system — most care happens within Kaiser facilities. Some members still have supplemental policies, out-of-network PPO benefits, or situations where Kaiser authorizes outside residential treatment.
Sullivan Recovery provides honest verification: we confirm whether your Kaiser product offers any benefit for non-Kaiser detox or residential care, and we explain self-pay or supplemental coverage when it does not.
If you are considering leaving the Kaiser system for specialized addiction treatment, call admissions first — we will map every viable payment path.
What may be covered
Actual benefits depend on your plan document and medical necessity — we confirm before admission.
Physician-led withdrawal management with 24/7 nursing when medically necessary.
Inpatient substance use care with daily therapy on our Mission Viejo campus.
Individual, group, and family therapy with licensed clinicians.
Integrated care when substance use and mental health conditions overlap.
MAT and psychiatric medications when clinically appropriate and plan-approved.
Discharge coordination and outpatient referrals included in your treatment episode.
Important note
Sullivan Recovery is not a Kaiser medical group facility. Many Kaiser HMO members will need Kaiser-internal referrals for covered care.
We still verify supplemental plans, prior Kaiser coverage transitions, and PPO products that may reimburse a portion of private rehab — transparency before you admit is our priority.
How Kaiser verification works
Submit the form or call admissions. We contact your insurer directly to map detox and residential coverage.
When your plan requires it, we manage pre-authorization so clinical admission is not delayed.
Copays, deductibles, and out-of-pocket maximums explained upfront — plus financing when appropriate.
With benefits confirmed, we coordinate same-day or scheduled intake at our Mission Viejo campus.
More coverage options
In-network carrier pages, verification guides for major plans, and a full directory on our insurance hub.
View all accepted plansIn-network carriers


Employer, marketplace, Medicare, and Medicaid plans in Orange County.
Coverage page

Blue Cross California plans — individual, group, and Medi-Cal where applicable.
Coverage page

National employer, individual, and Medicare Advantage substance use benefits.
Coverage pageBehavioral health network plans tied to employer and managed care partners.
Coverage pageBenefits verification guides
Employer, individual, and Medicare plans through UnitedHealthcare and Optum networks.
Learn moreHumanaMedicare Advantage, employer, and individual Humana behavioral health benefits.
Learn moreBCBSBCBS products nationwide — we verify California and out-of-state member benefits.
Learn moreTricareActive duty, veterans, and family TRICARE substance use benefits in California.
Learn morePPOPrivate PPO policies often reimburse a portion of detox and residential care.
Learn moreAlso accepted
Health Net, Molina, Magellan, Multiplan, Oscar, and dozens more — submit your member ID and we will confirm eligibility.
FAQ
Every plan is different. Admissions can walk through deductibles, authorization, and residential benefits for your specific policy.
Usually not as in-network Kaiser HMO care. We verify whether you have supplemental, out-of-network, or transitional benefits that apply.
Ready to begin?
Honest verification of benefits, private pay, and supplemental coverage paths.